شروط الخدمة

Last updated:3rd April 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details (via secure third-party processors).

  • Device Information: IP address, browser type, time zone, and browsing behavior (via cookies and analytics tools).

  • Order Information: Products viewed, added to cart, and purchased.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, customer service, marketing)

  • Improve our website, products, and services

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers (e.g., payment gateways, shipping partners) to complete your order

  • Marketing Platforms (e.g., email marketing tools) with your consent

  • Legal Authorities, if required to comply with UAE laws or protect our rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and run targeted ads. You can control cookie settings in your browser at any time.

5. Data Retention

We retain your information only as long as necessary for order processing, legal compliance, and customer service purposes. You can request deletion of your data at any time.

6. Your Rights

Subject to applicable laws, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at: [Insert email or contact form link]

7. Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact: Info@filtered.ae